The Travel Designers is a member of the Travel Trust Association, a trade association of travel agents and tour operators that provides full financial protection for the traveller in accordance with EC regulations on Package Holidays.

Every TTA Member puts customer funds into a designated trust account, which is supervised by an independent trustee. Your funds are held in this account and may not be released until you receive your holiday or your funds are released to another company that becomes responsible and provides your financial protection.

The Travel Protection Plan covers every service which you have booked from a travel company whether it be for transport, accommodation, entertainment or recreation. It involves two aspects, firstly the Trust Account operated for your benefit. The money may only be released from the Trust to pay for the services which you have booked. Secondly there is further protection from insurance cover provided by the Safe Seat Plan. If your money is not in the Trust Account, it will reimburse the loss of any amount paid for your booking up to a maximum for any one passenger of £11,000. So if you have paid £2,000 the policy will reimburse the loss of the £2,000, where it is not available for you from the Trust Account.

Therefore the Trust Account plus the Safe Seat Plan insurance coverage will ensure that all the money which you have paid is safely protected and available to pay for those services which you have booked.

Should the TTA Member become insolvent, in most instances your money will still be held within the TTA Members Trust account by the designated Trustee and is available to pay for your holiday. If the money is not there, then the insurance policy is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible attempts will be made to ensure that you can carry on with your original holiday arrangements.